Your First Visit
At the first visit to our office, a complimentary examination will be made, which will include a review of your medical/dental history, a clinical exam, and an estimate of the treatment fee. Once this has been established, further records will be taken, to include x-rays, photographs, and study models of your teeth. Dr. Nalin will take all of this information and determine the best course of treatment for you.
Consultation
After Dr. Nalin has evaluated all of your records, we will discuss your treatment with you in greater detail, answer any questions, and finalize the financial arrangements.
Regular Appointments
The appointment to place your appliances (braces, expander, etc.), usually takes between one to two hours and is normally scheduled in the morning. You will then see us at regular intervals 2 to 8 weeks apart for a check or adjustment, which normally takes 20 to 40 minutes. Our regular office hours are 8:00 a.m. to 5:00 p.m. Monday through Thursday. Patients are seen by appointment only. We make every effort to be on time for our patients, and ask that you extend the same courtesy to us. If you cannot keep an appointment, please notify us immediately. Canceling appointments may extend your treatment time and is not recommended. It is difficult to reschedule, since most appointments are made several weeks in advance. However, we will try our best to work with you to make your appointments as convenient for you as possible.
Payment and Office Policies
Cost
The cost of treatment depends on the severity of the patient’s problem. You will be able to discuss fees and payment options before treatment begins. We will finance your fee at zero interest. We also accept assignment from most insurance plans, and file the necessary papers to the insurance company.
Fees
In an effort to keep orthodontic fees down while maintaining the highest level of professional care, we have established this financial policy:
* If payment is made in full, a fee discount is offered.
* To fit your individual needs, financial arrangements can be made to extend your payments over the length of projected treatment time, after a down payment of 1/3 the treatment fee.
* For your convenience, we accept payment by VISA and MASTERCARD. In addition, we can help you set up a finance plan with Capital One Healthcare Finance, which may allow you to extend payments up to 60 months (interest charges will apply.)
* In cases of serious delinquency, treatment may be discontinued, although we will make every effort to accommodate patients with temporary difficulties.
Insurance
If you have insurance, we will help you to determine the coverage you have available and for your convenience, we accept assignment of insurance benefits in most cases. We will help in every way we can in filing your claim and handling insurance questions from our office on your behalf.
